Terms & Conditions
Truck Dispatch Services
Effective Date: March 9, 2025
Welcome to M&H Dispatch Services! These Terms and Conditions govern your use of our truck dispatch services. By accessing or using our services, you agree to comply with and be bound by these terms.
1- SMS Consent Communication:
Information 352-517-0263 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If consent has been given to receive text messages from M&H Dispatch Services LLC , messages may be received related to the following:
Appointment reminders
Follow-up messages
Example: Thank you for reaching out to M&H Dispatch Services LLC We’ve received your inquiry and are working on a solution. Our team will update you within [timeframe].
For any further questions, feel free to reply or contact us at 352-517-0263.
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 200 SMS messages per week may be received related to services we provide
4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
Opt-in to receive SMS messages from M&H Dispatch Services LLC can be done in the following ways:
They fill out a website form
6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (352-517-0623)
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
- 1. Definitions
- “Company” refers to M&H Dispatch Services.
- “Client” refers to any individual or business using our truck dispatch services.
- “Services” refers to truck dispatching, load management, and related support provided by M&H Dispatch Services.
2. Scope of Services
- We provide dispatch services for truck drivers and carriers, including negotiating freight rates, handling paperwork, and coordinating with brokers/shippers.
- We do not own or operate trucks and are not responsible for the physical transportation of goods.
3. Client Responsibilities
- Clients must provide accurate business details and required documents for dispatching.
- Clients are responsible for maintaining their trucking authority, insurance, and legal compliance.
- Clients must communicate any special requirements or restrictions regarding load assignments.
4. Payments and Fees
- Service fees are outlined in the agreement between M&H Dispatch Services and the client.
- Payments are due as per the agreed-upon terms. Failure to pay may result in suspension or termination of services.
5. Limitation of Liability
- M&H Dispatch Services is not responsible for delays, damages, or losses related to transportation.
- We act solely as a dispatcher and do not assume liability for freight, delivery failures, or third-party actions.
6. Termination of Services
- Either party may terminate the agreement with written notice.
- Any outstanding payments must be settled upon termination.
7. Dispute Resolution
- Any disputes will first be resolved through negotiation. If unresolved, they will be subject to arbitration under the laws of [Your State/Country].
8. Changes to Terms
M&H Dispatch Services reserves the right to update these Terms and Conditions at any time. Continued use of our services signifies acceptance of any changes.
9. Contact Information
For questions regarding these Terms and Conditions, contact us:
M&H Dispatch Services
Email: onboarding@mandhdispatch.com
Phone: 352-517-0263
